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Cancelling Your Order

ESHOPLIGHTING.COM orders have a five-hour window in which they can be cancelled before they are sent to our warehouse for fulfillment. When you are logged in to your ESHOPLIGHTING.COM account you can see your order history by following the links in the menu in the upper right-hand corner of the page.

If you select the order you would like to cancel you will see an option for self-service cancellation.

If more than five hours have passed since your order was placed you will not be able to cancel it, and will have to reach out to our customer service team for further assistance.